Welcome to Nolea Integrated Wellness (“we”, “us”, “our”).

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and applicable international data protection laws where relevant.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We only collect information that is necessary for legitimate business purposes. We may collect the following categories of personal information:

Information you provide voluntarily

• Name and surname

• Email address

• Phone number

• Company name (if applicable)

• Information shared via contact forms, booking forms, or email

• Information relevant to coaching or wellness services (only where voluntarily disclosed)

Information collected automatically

• IP address

• Browser type

• Device information

• Website usage data via cookies and analytics tools

2. How We Use Your Information

We may use your information to:

• Respond to enquiries

• Provide coaching or wellness services

• Process bookings and payments

• Send relevant communications (where you have consented)

• Improve our website and services

• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing

We process personal information based on:

• Your consent

• The performance of a contract

• Compliance with legal obligations

• Our legitimate business interests (provided these do not override your rights)

4. Confidentiality of Coaching Information

Any personal information shared within coaching engagements is treated as confidential and will not be disclosed to third parties unless:

• Required by law

• Necessary to prevent serious harm

• You have provided written consent

5. Cookies & Analytics

Our website may use cookies and third-party analytics tools to enhance user experience and understand site performance.

You may disable cookies through your browser settings. Please note that this may affect website functionality.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information from:

• Loss

• Unauthorised access

• Disclosure

• Alteration

• Destruction

Personal information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected.

7. Sharing of Information

We may share information with trusted service providers who assist in operating our business (for example, payment processors, email platforms, website hosting providers). All such providers are required to maintain confidentiality and comply with applicable data protection standards.

8. Your Rights

Under POPIA and applicable laws, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to processing in certain circumstances

• Withdraw consent at any time

To exercise these rights, please contact us at lauren@nolea.co.za

9. International Transfers

If you are located outside South Africa, please note that your information may be transferred to and processed in South Africa or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Get in Touch

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Nolea Integrated Wellness

lauren@nolea.co.za

Johannesburg, 1685